UPDATE: - Jewel-Craft will not have Customer Service staff available for calls or emails on Tuesday, 12/24 through Thursday 12/26.
70 Years And 70 Ways To Say Thank You
April 7, 2017

As we enter our 70th year of business, there is so much to celebrate. You see, to our family and our dedicated staff members this is much more than a workplace. It’s a place where we’ve witnessed four generations of children grow into hardworking adults. It’s a place where our staff, and our coworkers have become our extended family. It’s a place where we’re lucky to call our customers and partners our friends. It’s a place that we’re proud of. It’s a place that we believe in.

When we sat down and tried to figure out how to commemorate the last 70 years ordering a large sheet cake and hiring a 90’s cover band didn’t seem like enough. We wanted to do something bigger. Something with a purpose.

Suddenly, it came to us. We would use our 70th year to “Pay It Forward” to all of the customers and partners that have stood by us through it all. One thing is for certain, without them, we wouldn’t have made it this far.

So, if you’re a Jewel-Craft customer, be on the lookout for our random acts of kindness. From free shipping to CAD work, and even invoice discounts, you never know what you’ll get. Here’s just an example of some of the good deeds we’ve done so far:

  • Five free ring sizing’s
  • Free CAD services for five lucky jewelers
  • Free return shipping to nine customers
  • 10% invoice discounts awarded to two jewelers

That’s 22 acts of kindness to date, but we’re just getting started. And, we have to say, it feels pretty good. Thanks to our wonderful customers and our dedicated staff members it looks like 70 is going to be a great year. Cheers to 70 more!

We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
ijo member jewelers by trade member jewelers of america member american gem society member mjsa member polygon member rjo member womens jewelry association member