UPDATE: - Jewel-Craft will not have Customer Service staff available for calls or emails on Tuesday, 12/24 through Thursday 12/26.
The Jewel Craft Refurbish Program
July 9, 2018

At Jewel-Craft, Inc. we’re dedicated to helping our customers be more successful. Today we want to talk about how jewelers can keep their entire inventory in immaculate condition. After all, the more beautiful the inventory the more likely it is to sell. Right?
This is why we created our Jewel-Craft Refurbish Program. From on-hand inventory to customer returns, this is a great solution to help you keep all of your pieces looking like new.

ON-HAND INVENTORY
While many jewelry items turn over quickly, chances are you have a handful in your case a little longer. As they sit there, customers try them on, your employees wear them, and soon they start losing that sparkly brand-new look. These items are perfect candidates for the Jewel-Craft Refurbish Program. Keep your in-house jewelers focused on profitable customer repairs and send the busy work to us! We’ll secure any loose stones, polish out any scratches and return them to their original, showroom-shine condition.

CUSTOMER RETURNS
Every jeweler is familiar with customer returns. In an ideal scenario, the customer returns the item in its original condition so that it can be placed directly back on your shelves for resale. Notice we said ideal? For those instances when your jewelry comes back looking less than pristine, rely on Jewel-Craft. We’ll help you clean them up and regain their sparkle so that you don’t have to scrap them at the refinery.
We hope that you’re as excited about this as we are! To learn more about our Refurbish Program give us a call. We’ll walk you through all of the details and help you get started.

We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
ijo member jewelers by trade member jewelers of america member american gem society member mjsa member polygon member rjo member womens jewelry association member