UPDATE: - Jewel-Craft will not have Customer Service staff available for calls or emails on Tuesday, 12/24 through Thursday 12/26.
Tradeshow Road Warriors
September 30, 2019

We are wrapping up a very busy trade show season here at Jewel-Craft Inc.! While hitting the road so much can certainly be chaotic, we truly enjoy seeing all of our friends, representing our team at home and finding new business opportunities! Stef and Ross were our very own pit crew, and they traveled to several shows around the country this Summer in their Road-Warrior Van! The shows they visited included IJO, The Atlanta Jewelry Show, RJO and more.

Thankfully, Stef & Ross weren’t alone the whole time. They picked up some friends on the way, Quality Gold hit the road with us to Schaumburg and Midwest carpooled to a show as well. There have been 8 total shows this year (so far), and they worked hard to set up the booth, talk with clients, and close new business! Jewel-Craft loved seeing their friends and customers at the booth, and we were even more excited to showcase our new video featuring a peek inside the walls of Jewel-Craft and highlight of the new expansion. It was awesome to be able to share all the hard work of the Jewel-Craft staff back at home for all our friends to see!

 

The Retailers Jewelers Organization (RJO) had their Summer Celebration show in July. This is one of the biggest shows we attend, with over 1100 members and vendors joining together for over 4 days in Illinois. This year was extra special for Jewel-Craft, as we were honored with the “Vendor of the Year” award by RJO in the Service/Specialty Goods Category!

Jewel-Craft is not only proud to have won the award, but we are also thankful for all of the independent jewelers who have contributed so much to our success. Our customers are more than just an important part of our business, they’re part of the Jewel-Craft family. This is the second time we’ve received this award, the first time being in 2009. We are so happy to celebrate our hard work and truly appreciate the award that our team has earned with years of consistent hard work and dedication to their craft. This award goes out to everyone at Jewel-Craft that works their tails off every day. Your hard work is noticed and we appreciate everything you do for our family.

 

“We’re surrounded by the best in the industry in our category and we’re humbled to be among them. To win this award is just so exciting!” says Stefanie Wesdorp Hatfield of the Jewel-Craft founding family.

As the Trade Show season comes to a close, the van gets parked in the garage, the pit-crew gets to work and the Jewel-Craft team gears up for a busy Holiday season. Thank you to everyone that stopped by our booth to chat, we are so excited to continue to provide great service to all of you! Check jewel-craft.com for further inquiries or Jewel-Craft services.

I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
ijo member jewelers by trade member jewelers of america member american gem society member mjsa member polygon member rjo member womens jewelry association member