Make the Holidays Sparkle
December 7, 2024

Partner with Jewel-Craft for Holiday Overflow 

The holiday season is one of the busiest and most exciting times of the year for jewelers. Customers know they can go to you for the perfect gifts, last-minute alterations and repairs. While this influx is great for business, it can sometimes be overwhelming, particularly when in-house jewelers face unexpected challenges like illness, pre-scheduled vacations, unforeseen circumstances or simply the sheer volume of work. 

At Jewel-Craft, we understand the pressure of the season. That’s why we’re here to be your trusted partner for overflow projects, ensuring your customers receive timely, high-quality service while upholding your stellar reputation.

The Holiday Crunch: Common Challenges 

Alteration & Repair Volume Skyrockets: From ring sizing to necklace and bracelet adjustments, alteration requests often surge during the holidays. Whether it’s resizing an heirloom engagement ring for a Christmas proposal or shortening a bracelet for a gift that fits perfectly, customers expect quick turnarounds—and rightly so. 

Staffing Hiccups: Even the best-laid staffing plans can go awry during the holidays. 

  • Illness: If your in-house jeweler falls ill, the backlog can pile up quickly. Don’t fall behind – we’re here to help!
  • Vacations: A well-deserved vacation for your jeweler shouldn’t mean delays for your customers. Jewel-Craft has you covered. 

Time-Sensitive Requests: Holiday shoppers are often working with tight deadlines. Any delay could mean missing a special moment. Together, we can make sure their precious items are ready on time.

Jewel-Craft: Your Holiday Solution 

Partnering with Jewel-Craft ensures that your business thrives during the holiday rush without sacrificing quality or timelines. Here’s how we can help: 

Overflow Project Support: When your repair volume spikes, we can step in to handle the extra workload. From intricate ring resizing to delicate bracelet adjustments, our skilled team ensures every piece meets the highest standards of craftsmanship. 

Emergency Coverage for In-House Jewelers: If your in-house jeweler becomes unavailable due to illness or other reasons, we can seamlessly fill the gap. Our team works with precision and speed to ensure your operations continue uninterrupted. 

Vacation Coverage: Don’t let a planned vacation for your in-house jeweler create unnecessary delays. By sending us your projects during this time, you can maintain smooth operations and keep your customers happy. 

Why Jewel-Craft? 

When you partner with Jewel-Craft, you’re not just outsourcing tasks—you’re gaining a reliable extension of your team. 

“Best repair business in the industry,” said our client, Aaron Youkilis. “Great CAD work as well. They can do almost anything. Super organized and great customer service!” 

Unmatched Craftsmanship: Our team consists of skilled professionals dedicated to producing impeccable results. Every piece is treated with the same care and attention to detail as if it were our own. 

Fast Turnarounds: We know how critical timing is during the holidays. Our streamlined processes and efficient team ensure that your projects are completed quickly without sacrificing quality. 

Seamless Communication: We work closely with your team to ensure every project aligns with your expectations and your customers’ needs. Whether it’s a straightforward alteration or a complex repair, you can trust us to get it right. 

Preserve Your Reputation: Your reputation is built on trust, quality, and reliability. By partnering with us, you can confidently promise your customers the timely, high-quality service they expect—even during the busiest times. 

How to Make the Most of Jewel-Craft’s Services 

Plan Ahead: If you know your in-house jeweler has an upcoming vacation or anticipate a holiday rush, reach out to us early. Pre-scheduling projects ensures we can accommodate your needs without delays. Please keep in mind adjusted holiday shipping rates and times. 

Send Small Repairs for Quick Turnarounds: Ring sizings, chain adjustments and similar repairs can easily pile up during the holidays. By sending these to us, you free up time for your team to focus on other priorities. 

Communicate Specific Requirements: Provide clear instructions for each project to ensure the final product aligns perfectly with your customer’s expectations. For example, if you know the preferred font for an engraving project, please specify it when you send in your project.

Trust Us with the Details: From intricate adjustments to careful polishing, our team handles every aspect of the repair process with precision. Our family has been dedicated to the craft for four generations, so you can rest assured knowing each piece will return in flawless condition. 

Make This Holiday Season Your Best Yet 

The holiday season is a time to shine—literally and figuratively. By partnering with Jewel-Craft, you can handle the busiest time of the year with confidence, ensuring your customers leave with smiles on their faces and perfectly repaired or altered jewelry in hand. 

Don’t let the holiday rush overwhelm your team or compromise your service quality. Jewel-Craft is here to help you navigate the season with ease, maintaining your reputation for excellence and keeping your customers coming back year after year. 

Ready to get started? Reach out to us today to discuss how we can support your business this holiday season. Together, we’ll keep the sparkle shining for every customer who walks through your door. 

Related Article: Seamlessly Manage The Holiday Rush

First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
ijo member jewelers by trade member jewelers of america member american gem society member mjsa member polygon member rjo member womens jewelry association member