UPDATE: - Jewel-Craft will not have Customer Service staff available for calls or emails on Tuesday, 12/24 through Thursday 12/26.
Count on Us for All Your Overflow Repair Work
July 24, 2020

Whether one of your jewelers is on vacation, going on vacation or maybe just needs a day off, that pile of repairs isn’t going anywhere. As vacay season continues through the coming months, you may find yourself in need of an extra pair of hands. That’s where Jewel-Craft steps in. Think of us as your own personal pit crew, making that long list of repairs disappear and quickly getting you back on track. Simply send off your overflow repair work, allow us to work our magic and watch your stress zoom on by.

As a business owner, it’s hard to hand over your client’s repairs to a second party. We understand the retailer to client relationship, because that’s exactly how we build relationships with our incredible clients. We put extreme care, attention and efficiency behind every repair, no matter the size. Our dedication to helping retailers satisfy their customers is what fuels our daily efforts. Our team is organized so that each individual can focus on their expertise and complete their projects to the highest level of craftsmanship.

Having lots of repairs means more business, which is always positive, so don’t let the idea of overflow work feel like a loss. Everyone needs a little R&R… Yes, even jewelers. So, when it feels like your list of repairs is infinite and vacation is just around the corner, flag down your Jewel-Craft pit crew for some assistance. Our relationship with you is the top priority and with that relationship comes trusted dependability. We promise to complete each repair with the same level of detail and efficiency, every single time… Even when it’s vacation season.

I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
ijo member jewelers by trade member jewelers of america member american gem society member mjsa member polygon member rjo member womens jewelry association member