UPDATE: - Jewel-Craft will not have Customer Service staff available for calls or emails on Tuesday, 12/24 through Thursday 12/26.
Tips & Tricks from the Appraisal Team
May 20, 2021

Tips from the Appraisal Team

When it comes to owning fine jewelry, it’s essential to get an appraisal. Each appraisal details a full description of the piece, the value and documentation of ownership. Every member of our Appraisal Team has a strong educational background and extensive experience in grading and assigning correct market value. In fact, our staff is comprised of Graduate Gemologists of the Gemological Institute of America (GIA), Certified Senior Members of the National Association of Jewelry Appraisers (NAJA), faceters and bench jewelers. So, we thought we’d share some of our combined knowledge with you in this special post about appraisals.

Personalization

At Jewel Craft, we put your name and business logo on every appraisal. Additionally, we will also include the customer’s name on the documentation. For best results, please include correct details when requesting an appraisal. For example, the customer’s legal name might be Michelle, but they go by “Shelly.” These details are extremely important to the legitimacy of appraisal documents.

Appraisal History

Ask your customer if they’ve had any jewelry appraisals done on their piece. Past appraisals will not influence our reports, however, it’s always beneficial to compare our report with prior appraisals. That way, we can ensure accuracy and oftentimes make improvements. Our team always completes our report before comparing it with a past appraisal to ensure we are being impartial with our review.

Diamond Certification

Diamond grading reports help provide an accurate, unbiased and trustworthy account on the diamond’s quality. From the diamond color scale to cut, if your customer has a grading report, it will help our team when conducting the appraisal. Please be sure to also indicate if the main center diamond was sold from your store or another retailer.

Accurate Appraisals

Faultless appraisals are extremely important if your customer’s jewelry is ever damaged, stolen or lost. We recommend updating appraisals every 3-5 years. An outdated appraisal can result in your customer being under-insured and cost them thousands.

Protecting Your Possessions

Many people don’t recognize how crucial appraisals are. At Jewel Craft, we take every measure to ensure accurate reports protect you and your customer. If you ever need help with your backlog of appraisals, give us a call. We are always here to assist.

I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
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