We’re Moving In! – Jewel-Craft

UPDATE: - Jewel-Craft will not have Customer Service staff available for calls or emails on Tuesday, 12/24 through Thursday 12/26.

We’re Moving In!

March 8, 2018

The new 50,000 sq foot Jewel-Craft facility in Erlanger, KY continues to take shape. So much so that we’ve started to move in part of our team. To date the following departments have assumed their permanent space within the shop:

Setting Department
Special Order Department
Colored Stone Department
Diamond Department

Our polishing and sizing departments are up next! In just a matter of time we’ll all be under one roof again. We’re excited, we’re proud and we encourage you to stay tuned for our final touches as our dream facility comes to life.

Before

After

If you want to track the progress of our exterior be sure to check out our Real Time Construction updates. We’re so close and we can’t wait to see the impact this will have for our loyal customers.

Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.

Donna, Boyle Jewelers

We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.

Margaret, Engelberts

I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.

Raime, Raime Weber Jewelry

I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.

Michael, Williamsburg Jewelers

We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.

Greg, Windsor Jewelers

First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!

Dan Hacker, Hacker Jewelers

I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.

Carol Taylor, Forever Knot in Jackson, TN